Your platform for growth
JEM is a complete quote to cash platform for growing businesses, with outstanding support for selling and billing complex packages of products and recurring services. If you are ready to take the leap, to start really scaling your business, JEM will support the processes you need to deliver consistently outstanding service and the structures you need to empower salespeople and delegate decision making.
Managing opportunities and leads
Sales are the lifeblood of a growing business. JEM allows you to manage the activities of your sales team, track prospects and opportunities and forecast revenue. It includes individual sales dashboards and detailed management reporting.
Preparing quotations
Whether you need to prepare large and complicated proposals or create high volumes of quotations, JEM makes the process quick and efficient, while ensuring that nobody is giving away your margins.
Processing orders
As your business grows you need clear processes and workflows to maintain your high levels of service. JEM provides structure and visibility to keep all your provisioning and fulfilment tasks on track.
Recurring billing
A profitable business needs to bill customers accurately and without omissions. With JEM, the details of every customer order are pulled automatically into the sophisticated billing engine, along with usage data from your suppliers.
Support and customer service
To keep everyone on track, meeting customer expectations and delivering on SLAs, JEM provides support ticketing and CRM capabilities with live customer insights for your staff, and detailed reporting for management.
JEM provides the main features of much larger platforms for a fraction of the cost. You can also extend JEM with specialist functionality specific to your sector, including inventory management, self-service portals, reconciliation and commission engines along with many third-party integrations. If you’d like to discuss more specifics, please get in touch