Postal Authority

Industry

Postal Authorities have responsibility for postal services in their local jurisdiction, but are also a key entry point into the global distribution of post and parcels. Providing business customers with flexible commercials requires Postal Authorities to have a robust platform that can rate and price all their postal services.

Challenges

Legacy postal pricing system
Unable to support new commercial models
Inflexible price books and discount schemes
Expensive to develop and support
Quotes difficult to configure and price
Lack of reporting visibility
Time consuming to record and process orders
Heavy reliance on spreadsheets

Solution

JEM is a complete business management platform enabling everything from Configure / Price / Quote & Billing to Provisioning & Inventory Management, all within a centralised CRM.

JEM’s Quote Builder provides access to all your products and services, giving up-to-date prices and the ability to produce bespoke quotes for your customers. JEM supports multiple pricing models, price books and discounts, allowing you to flex your commercial models to win new business.

Quote Builder can be configured to present your products and services in the best possible way. Filter and search to easily find what you’re looking for. Display key information that is relevant to your industry. Create recommended bundles for multiple products and services.

The system can export quotes to PDF, with custom letterhead and layout. Online contract generation and e-sign allows you to quickly complete deals anytime, anywhere.

JEM’s Rating and Billing Engines work together to allow Postal Authorities to bill their customers for any combination of usage, consumption or subscription based postal products and services. All charges can be consolidated into one monthly bill for each customer.

Benefits

Save time managing products & price books so you can focus on growing your business instead.

Reduce your admin overheads and reliance on spreadsheets. JEM’s advanced features and high volume capability mean that the number crunching is done for you.

Case Studies

Key Features

CRM

A CRM lets you store data concerning your prospective, active and closed customers. A central area which contains key customer details, such as …

Rating Engine

A Rating Engine lets you take rate cards and combine it with usage information to produce an event based cost and sales price for an item. JEM takes …

Billing Engine

The billing engine generates invoices for customers or resellers. JEM’s flexibility allows it to bill any products or services, whatever the …

Reconciliation Engine

Reconcile Anything JEM’s Reconciliation Engine can be set up to reconcile between any two sets of data. Usually this is between internally generated …

Customer Portal

A self service, branded portal to allow end customers to engage with the products and services you sell them, get back up data around any billing and …

Postal Authority