How JEM Works
Web Based Cloud Platform
JEM has a wide range of features which can be optionally enabled depending on the customer’s requirements.
Below are the key features which you can click to learn more about.
Realtime JEM
Bring voice, chat and email together with intelligent interaction distribution, AI bots, live transcription, agent assistance and tailored post-call coaching.
Explore more ↗02 / FEATURESBilling Engine Solution
JEM's flexible billing engine allows billing of any product or service, and the creation of compliant invoices and templates whatever the commercial model.
Explore more ↗03 / FEATURESCommission Engine Software
JEM's commission engine software is designed to manage complex sales compensation strategies and fast reconciliation. Handle every order effectively.
Explore more ↗04 / FEATURESContact Centre Management Solution
JEM CX360 is a complete cloud-based contact centre management solution providing 360 visibility over the performance of modern sales operations.
Explore more ↗05 / FEATURESCRM Software
JEM's centralised cloud-based CRM software lets you store and manage all key prospective, active and closed customer data. Learn more.
Explore more ↗06 / FEATURESCustomer Portal Software
JEM's customer portal software is a self-service and branded portal for your customers, to engage with the products and services you sell. Learn more.
Explore more ↗07 / FEATURESCustomer Support System
JEM's customer support system helps growing businesses manage customer queries effectively, to deliver the best customer service possible.
Explore more ↗08 / FEATURESInventory Management System
JEM's inventory management system enables scalable stock management. Store millions of SKUs and manage the stock lifecycle from a single source.
Explore more ↗09 / FEATURESOrder Processing & Provisioning Software
JEM's order processing software enables businesses to convert quotes into orders, centralising order processing and provisioning. Learn more.
Explore more ↗10 / FEATURESOrder Satisfaction
JEM's order satisfaction system combines product supply and demand, to get a single view of which order deadlines can be met today and in the future.
Explore more ↗11 / FEATURESQuote Builder Software
JEM's quote builder software lets you build and generate quotes fast. Create quotes based on your price model in minutes, to turn leads to conversions.
Explore more ↗12 / FEATURESRating Engine System
JEM's rating engine software takes rate cards and combines them with usage information to produce an event-based cost and sales price for every item.
Explore more ↗13 / FEATURESReconciliation Engine Solution
JEM’s reconciliation engine solution can reconcile between any two sets of data. Easily identify records that have not been reconciled. Learn more.
Explore more ↗14 / FEATURESReseller Portal
JEM's reseller portal is specifically for resellers. Provide access to a dedicated portal, which can be designed and configured to business requirements.
Explore more ↗15 / FEATURESQuote to Cash Software
JEM is a complete quote-to-cash software for growing businesses, with outstanding support for selling and billing complex product and service packages.
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