How JEM Works
Features
Web Based Cloud Platform
JEM has a wide range of features which can be optionally enabled depending on the customer’s requirements.
Below are the key features which you can click to learn more about.
Billing Engine
The billing engine generates invoices for customers or resellers. JEM’s flexibility allows it to …
Read More
Commission Engine
Getting paid commission correctly and/or paying out commission correctly can be a challenging …
Read More
Contact Centre Management
CX360 is JEM’s complete contact centre management solution that provides 360 degree visibility and …
Read More
CRM
A CRM lets you store data concerning your prospective, active and closed customers. A central area …
Read More
Customer Portal
A self service, branded portal to allow end customers to engage with the products and services you …
Read More
Customer Support
Customer Queries JEM Customer Support allows you to easily see and deal with customer queries. …
Read More
Inventory Management
Stock management through a fast and easy to use interface. Store millions of SKUs and manage the …
Read More
Order Processing & Provisioning
Combine Sales Into One System Orders are created in JEM by converting quotes into orders. This can …
Read More
Order Satisfaction
Promise Your Customer And Deliver Order Satisfaction combines product supply and demand to give you …
Read More
Quote Builder
You have a lead and want to make a quote fast - it must be accurate and provide the best chance of …
Read More
Rating Engine
A Rating Engine lets you take rate cards and combine it with usage information to produce an event …
Read More
Reconciliation Engine
Reconcile Anything JEM’s Reconciliation Engine can be set up to reconcile between any two sets of …
Read More
Reseller Portal
Self Service Distributors can give all their resellers access to the JEM platform, allowing them to …
Read More