Billing occurs for the pre-defined tariff billing period. The customer bill amount is calculated through a period and formalised at the end of the period. The bill run ensure that all CDRs have been correctly rated, tariff applied and bundling utilization calculated. The customer may auto-top monthly if required. All exceptions are reported throughout the month as required.
Failed automatic collection via CC or DD are reported and can be escalated including reduced service, notifications to the customer via SMS and Email and eventual termination of service as required. All customer bills are visible through the customer portal and payments can be made automatically through the customer portal.
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